Crystal Restaurant & Garden

Last updated: 19 July 2026

This Privacy Policy explains how Crystal & Garden restaurant processes and protects your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and the Bulgarian Personal Data Protection Act.

1. Data controller

Crystal & Garden restaurant
Address: 1 Nikolaevska St, Ruse, Bulgaria
Phone: +359 88 933 3302
Email: restaurant@crystal-bg.eu

2. What data we collect

  • Contact and booking data: name, phone number and/or email that you give us voluntarily when you call or email us with a booking or enquiry.
  • Technical data: IP address, browser and device type, and pages you visit, collected automatically through cookies and analytics tools.

3. Purposes and legal basis for processing

  • Handling bookings and communicating with you: to fulfil your request (Art. 6(1)(b) GDPR).
  • Improving the website and analysing traffic: legitimate interest (Art. 6(1)(f) GDPR).
  • Complying with legal obligations, where applicable (Art. 6(1)(c) GDPR).

4. Cookies

This website uses cookies to function properly and to analyse traffic. Strictly necessary cookies are required for the site to work. Analytics cookies are loaded only after you give consent through the cookie banner. You can also manage cookies in your browser settings.

5. Sharing data

We do not sell your personal data. We may share data with trusted service providers (such as hosting and analytics tools) only as far as necessary and under confidentiality obligations.

6. Retention period

We keep your personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law.

7. Your rights

You have the right to access, rectify and erase your data, to restrict processing, to data portability and to object to processing. To exercise your rights, contact us at restaurant@crystal-bg.eu. You also have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP).

8. Contact

For questions about this policy or the processing of your data: restaurant@crystal-bg.eu · +359 88 933 3302.